Security / Reception Officer - Cambridge - CB4

Reward and Benefits

• Unlimited training and opportunities to progress
• £14.45 per hour
• 45 hours per week
• 9 hour shift pattern, working Monday to Friday 08:00 to 17:00
• 23 days holiday, plus Bank Holidays
• Recognition rewards
• Access to a 24/7 employee wellbeing support line
• Virtual GP Service
• Earn an extra bonus through recommend a Friend Scheme, no limits

The Opportunity

As a Security / Reception Officer you will provide a professional, client facing presence at reception while also carrying out core security duties. The role is focused on customer service, contractor management, and supporting the Facilities Manager and wider site team.

Your duties include (but are not limited to):

• Act as a client facing reception presence, welcoming visitors and occupiers in a professional and friendly manner
• Deliver a high standard of customer service, handling enquiries and supporting front of house operations
• Manage contractor sign in, inductions, and access, ensuring site procedures are followed
• Carry out security duties including access control, patrols, monitoring alarms, and incident reporting
• Support the Facilities Manager and site team with day to day operational activities and issue reporting
• Maintain site standards at reception and shared areas, escalating concerns where required
• Respond to incidents or security matters in line with site procedures and escalation routes

Full in house training will be provided.

Essential Skills and Experience

• Valid SIA Licence
• Right to work in the UK and a five year checkable history
• Punctual and reliable
• Passionate about creating an expectational customer experience
• Knowledge of the MS packages (excel, word, outlook)
• Highly intuitive with a curious mindset
• Highly presentable in line with our corporate brand
• Resilient and pro active in your work

Diversity, Inclusion and Equality

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encouraging an inclusive environment for us and our clients. We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.