Section Waiter

About the Role

Job Location: Regent Street, London. Status: Full Time. Compensation: Competitive.

The Waiter is a vital part of the guest's dining experience, while efficiently communicating with all front of house management and staff. The Server's primary focus is to provide each guest with the most enjoyable dining experience possible. From the moment the guest is seated, through the moment they check out, the Commis Waiter will be there to provide our best in class service. The Commis Waiter will not only communicate with our guests, but they will also be in constant contact with both our front of house and back of house staff. From accurate and efficient order intake, and appropriately timed in meal check ins, through a seamless check out process, the Server will be a focal point for the guest's restaurant/café experience.

Responsibilities

• Greeting and seating guests.
• Accurately taking food & beverage orders and communicating them to the kitchen staff.
• Communicating any food allergies or special nutritional/dietary needs to the kitchen staff.
• Making menu recommendations.
• Ensuring food and beverage orders are filled in a timely manner and all products meet brand standards.
• Providing attentive service to guests such as refilling beverages, providing replacement dining ware, and checking in with the guest throughout their dining experience.
• Promptly addressing any guest service issues and communicating them to management when needed.
• Completing cleaning tasks in both the front of house and back of house as required by the business.

Special Projects / Tasks

• Remaining flexible in supporting a new and growing F&B business, which can include but is not limited to: on rare occasions traveling to support other F&B locations or HQ, as required by business needs; overseeing the preparation and execution of any in store and off site F&B events.

Requirements

Availability: Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as holidays. Availability to consistently work weekends, special projects, drops/releases or as the business' needs require.

Licenses / Certificates: Level 2 Food Hygiene and Safety certification or equivalent.

Experience: 1+ years of serving experience in an elevated dining environment. 1+ years in a guest facing F&B environment.

Skills / Abilities: Ability to lift and move 25 lbs. Ability to perform standard tasks related to retail operations including but not limited to bending, twisting, and climbing ladders/step stools. Ability to stand and walk for prolonged periods of time.

Professional Characteristics

• Personable and guest experience centric.
• Ability to thrive in high stress environments.
• Quick thinking and adaptive.
• Resourceful.

Personal Characteristics

• Achievement oriented.
• Enjoys taking on challenges without fear of failure.
• Positive and uplifting.

Company Overview

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men's, women's and children's apparel, accessories and footwear through a distinct lens of personal storytelling. Kith operates 16 standalone boutiques around the world and 3 shop in shops. Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Kith welcomes and encourages applications from people with disabilities. Accommodations are available on request from candidates taking part in all aspects of the selection process.