Seasonal Senior Gift Shop Customer Service Lead

A prestigious hospitality firm located in the United Kingdom is seeking a Senior Customer Service Assistant to enhance customer experiences in its retail teams. Responsibilities include running gift shops effectively, overseeing daily operations, motivating staff, and ensuring exceptional customer service. The ideal candidate should have a retail background, strong leadership skills, and a passion for hospitality. This seasonal role offers 32 hours per week, with a competitive benefits package focused on staff wellbeing.