Science Operations Administrator - Service Delivery Team

Science Operations Administrator - Service Delivery Team

As a Science Operations Administrator, you will play a vital role in supporting the needs of the science at the Crick, using independent judgment and initiative to meet the evolving needs of the Institute. Working as part of a team, you will provide comprehensive administrative support across various scientific groups.

The role is essential in ensuring all scientists and science-related teams receive the high-level administrative assistance they require to focus on their science. Reporting to the Service Delivery Manager, you will offer high-level administrative support to multiple research groups and science technology platforms (STPs), as well as provide specialist assistance when needed. You will collaborate closely with other departments and the broader Service Delivery team to ensure efficient operations.

Your main responsibilities will include providing administrative support to scientific staff and labs, coordinating lab events, and supporting travel and expenses.

You will join a team of 20 Science Operations Administrators and Science Project Coordinators working across the Crick.

Responsibilities:

• Provide general administrative support to all laboratory-based staff
• Act as the first point of contact for staff queries, addressing them promptly and effectively
• Coordinate and arrange internal and external events, including seminars, meetings, and special interest groups, handling bookings, visitor itineraries, advertising, and reimbursements
• Organise domestic and overseas travel and accommodation, producing concise travel itineraries for Group Leaders & STP Leads and visitors
• Oversee processing and tracking of travel and expense claims, supporting complex reimbursements
• Conduct administrative and floor inductions for new staff
• Support recruitment tasks for Group Leaders & STP Leads, including coordinating with HR, organising interviews, and onboarding new staff

Qualifications and Experience:

• A degree or equivalent experience
• Proven experience providing high-level administrative support in a research or lab environment
• Strong IT skills, including Microsoft Office, databases, and ERP systems
• Excellent interpersonal and communication skills across all levels of seniority
• Experience working in sensitive and confidential environments
• Flexibility to adapt to changing priorities and tasks
• Focus on process management and adapting to evolving procedures
• Excellent written communication skills

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