School Lead

What makes Goldsmiths unique?

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the Department

The Academic Programme Administration team is situated within Goldsmiths Academic Registry.

The Academic Registry integrates core operational services with active student engagement, information and advice, to enhance the student experience and support students to confidently engage with their University programme. Across the academic lifecycle of students, from pre-arrival to award, the Academic Registry ensures the integrity, consistency and effective administration of academic operations, and compliance with internal and external regulations. It provides a central service for student support and enquiries about their programme and elicits insights for enhancement activity across the University. It works in close partnership with academic staff to support the success of all students on their programmes of study.

The Academic Programme Administration team supports the successful delivery of Goldsmiths programmes. Working in close collaboration with academic staff, the team supports key student-facing processes and the requirements of specific programmes, such as PSRB-accredited placements. The team also acts as the primary interface for academic staff with Registry services.

About the Role

School Leads are responsible for supporting the Head of Academic Programme Administration in the planning and delivery of services, coordination of staffing resource, and will manage a team of Programme Coordinators, providing an initial point of escalation for the Academic Programme Administration team. The role holder will ensure an ongoing effective partnership between the Academic Registry and the Faculties. School Leads will work closely with faculty leadership role-holders including Heads of Schools and Subject Leads, ensuring student administrative processes including timetabling, assessment processes, placements and Professional Statutory and Regulatory Bodies (PSRB) activity is successfully delivered, in line with deadlines and regulations. The role holder will support academic and professional services staff on matters relating to programme administration, including advising on the interpretation and application of policies, procedures and academic regulations.

About the Candidate

You will have a degree or equivalent experience in programme administration or managing administrative teams, preferably in a Higher Education setting.The preferred candidate will be experienced at implementing changes including developing and improving administrative processes. You will be a confident communicator with experience liaising with stakeholders across multiple disciplines and teams. You will have knowledge and understanding of core academic and administrative functions in Higher Education with a high level of IT proficiency, including systems such as specialist databases.

Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.