Scheduler

Scheduler

Scheduler
Rate£18.27/Hr through UMB£14.36/Hr through PAYE
LocationEdinburgh EH1 2DH
Contract: 3 Months contract
Job Description:Experience required

An administrator/Scheduler is required to process leaver requests and incidents/requests management of IT tickets on behalf of client.

The candidate will be expected to follow a clearly defined process for these requests.

Experience in the following areas would be preferable:

Ability to work as part of a team

Take ownership of customer hardware request and break-fix

incidents

Scheduling and manage an engineer's workload

Deal with customer escalation and escalate up when required

Able to multitask and plan schedules

Great customer service skills

Accuracy and attention to detail are paramount.

Ability to work under their own initiative

Excellent communication skills

Ability to work under pressure within a fast-moving customer environment

Experience of ServiceNow IT Service Management Platform

Next StageConversation with recruiter to assess suitability.
Start DateASAP

Interested in applying? Just reply with an up-to-date copy of your CV on to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. #