Scaled CSM Lead: High-Volume Portfolio & Enablement

Deepstreamtech is seeking an experienced Customer Success Manager to manage their highest-volume customer segment in the UK. The ideal candidate will build systems, content, and programs that enable customers to succeed while simplifying complexity through exceptional communication. Responsibilities include owning relationships, driving customer success outcomes, and designing structured success plans. Ideal experience includes B2B SaaS and a proactive style in fast-growing environments.