SC Cleared Technical Support Engineer - 6 Month Contract - ASAP

SC Cleared Technical Support Engineer - 6 Month Contract - ASAP

We're looking for an experienced SC Cleared Technical Support Engineer to provide hands-on technical support for desktops, laptops, and related hardware/software. The ideal candidate will be confident in troubleshooting, device imaging, and providing both onsite and remote support within a corporate IT environment.

Key Details:

Location: Feltham/Bristol/Gloucester/Cardiff (5 days per week on-site)
Rate: £200 - £300 PD
IR35 Status: Inside IR35
Contract Length: 6 months
Clearance: Active SC Clearance
Start Date: ASAP

Key Responsibilities:

• Provide support for desktops, laptops, printers, and mobile devices
• Image, configure, and deploy end-user devices
• Troubleshoot hardware, Windows OS, and common enterprise applications
• Handle tickets via ServiceNow/Remedy and ensure SLA compliance
• Support basic network connectivity and VOIP issues
• Coordinate with vendors for repairs and escalations
• Maintain documentation and standard procedures

Experience:

• Strong knowledge of PC hardware, Windows 10/11, and MS Office
• Familiar with O365, Active Directory, and basic networking
• Experience with imaging tools and device refresh projects
• Clear, professional communication and good stakeholder management

We also offer a fee for any successful referrals!

SC Cleared Technical Support Engineer - 6 Month Contract - ASAP