SC Cleared Remedy Consultant

Job Title: SC Cleared Remedy Consultant
Location: Remote (UK based)
Salary/Rate: £454-554 Inside IR35
Start Date: 28/08/2025
Job Type: Initial 6 Month Contract

Company Introduction:
We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Remedy Consultant to provide comprehensive technical support and configuration expertise across BMC Remedy version 20.02.

Job Responsibilities/Objectives:
The successful candidate will manage and enhance a range of ITSM modules and ensure robust service delivery within both production and non-live environments.

• Experience and/or capability to manage Remedy version 20.02 including the following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management)
• Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environment
• Managing CMDB data model and Asset / CI Audit Log
• Experience undertaking daily checks
• Experience in the management and resolution of Remedy Incident
• Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB
• Experience of Asset Management
• Create and/or update Remedy documentation to comply with software lifecycle methodologies
• Integration of Remedy with external reporting systems
• Desirable - experience generating reports from multiple Remedy sources
• Desirable - experience with direct database query technologies
• Experience supporting all stages of the Software Development Lifecycle (SDLC)

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer:
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.