SARC Administrator

We are seeking a dedicated and compassionate Administrator to join our small, committed team at The Shores Sexual Assault Referral Centre (SARC). Our mission is to provide high-quality care, support, and forensic medical services to individuals who have recently experienced rape or sexual assault.

About The Shores (SARC)

Based in Lincolnshire, the SARC operates 24/7, 365 days a year, with a team of on-call crisis workers and sexual offence examiners. We are passionate about delivering exceptional support to those who need it most.

Hours: 15 hours per week, 9am-5pm Thursdays & Fridays Duties

• Manage and maintain confidential case files using Microsoft Word, Excel, and PowerPoint.
• Provide comprehensive administrative support to the SARC Quality Manager and the wider team.
• Coordinate appointments, meetings, and correspondence via Microsoft Outlook.
• Prepare reports, presentations, and documentation related to case management and programme activities.
• Support the organisation's administrative functions by organising schedules, tracking deadlines, and managing incoming enquiries.
• Assist with data entry and record keeping ensuring accuracy and compliance with data protection regulations.
• Utilise IT skills to troubleshoot basic technical issues and optimise workflow efficiency.

We are looking for someone with:

• A solid understanding of company policies and procedures, ensuring compliance with contractual obligations and quality standards.
• Strong communication skills, both written and oral.
• Competence in assessing and documenting safeguarding concerns, completing risk assessments, and liaising with police officers, Sexual Offence Examiners, and the SARC team.
• Experience working with vulnerable individuals.
• Proficiency in Microsoft Office (Word, Excel).
• Excellent attention to detail and organisational skills.
• A full driving licence and access to a vehicle.
• A commitment to undergoing enhanced DBS checks and NPPV Level 3 vetting.

Desirable Skills & Experience

• Recent NHS experience.
• Previous work with victims of sexual assault.
• Relevant qualifications in supporting victims of sexual or physical abuse.
• Forensic awareness.

Benefits

• Bike2Work Scheme. Save up to 42% on bikes & equipment
• DSE Eye Tests and Spectacles. Up to £25 for eye tests, £50 for spectacles
• Employee Assistance Program - 24 hour helpline. 24/7 support for counselling, legal, medical & more
• Employee Recognition. 'On the Spot' & 'Extra Mile' Awards
• Family Friendly Policy. Support for maternity, paternity, adoption & fertility leave
• Long Service Award. Celebrating 5 & 10 years of service
• Menopause Support. HRT subscription covered & Menopause Pledge
• NHS Discount - Blue Light Card. Staff are eligible for the Blue Light Card which offers a range of official discounts
• Paid Sick Pay. 10 days per year
• Professional Development. Training, courses & team-building opportunities
• Workplace Savings and Low Interest Loans. Payroll savings & low interest loans
• Your Birthday off!.