Salesforce Senior Project Manager (Manager, Programme Management)

Company Description

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.

Job Description

Salesforce Senior Project Managers are responsible for managing multiple teams in order to deliver highly sophisticated projects on time and budget in accordance with client requirements.

Your Impact

Your impact will be threefold:

• Managing teams to deliver projects on time, budget and in a high quality standard by defining project scope and client requirements and ensuring interaction for all projects with solution design, Agile teams, third parties and clients.
• Guiding the team on the path of self-organization, removing outside noise to focus on successful delivery of software, providing constructive feedback and ensuring the team is fully functional and productive.
• Anticipating and managing project risks and issues, acting as escalation point for issues, managing project finances to achieve profitability, and reporting project status to PMO weekly (including risks and issues). Ensuring our Agile 4D methodology is correctly applied and followed; proactively identifying and implementing process improvements; overseeing project documentation such as project plans, requirements documentation, change control and risk registers.

Support and keep clients informed by:

• Facilitating discussion and resolving conflicts with stakeholders up to the C Level; acting as interface between clients and delivery teams.

Demonstrate Leadership by:

• Assuming the role of an internal leader within the Publicis Sapient Salesforce practice.
• Demonstrating industry recognition as a Salesforce thought leader.

Qualifications

Your skills & experience

• Experience of delivering complex Salesforce implementation projects, including managing clients, Salesforce and other 3rd party suppliers
• Experience of delivering complex projects for clients in the Consumer Products industry sector
• Experience of projects involving Salesforce B2B Commerce, Salesforce Loyalty Management or Salesforce Consumer Goods Cloud
• Extensive project management experience across multiple deliveries
• Certified Scrum Master and/or Project Manager certifications (Prince2, PMP, etc.)

Behaviour Skills

• The ability to lead multiple teams and earn their respect
• Excellent communication (verbal & written) and organisational skills

Technical Skills

• Expertise in delivering Salesforce projects and other cloud-based software projects
• Knowledge of Salesforce Solutions
• Agile project environment/ Scrum Master skills and/or certifications

Additional Information

Our hybrid work policy requires employees to be present in the office or at client sites for a minimum of 3 days per week (4 days for VP+). We trust our employees to determine what a reasonable commute is for their individual circumstances. Whilst we embrace flexibility, it is essential that this commute allows you to fulfil the in-office/client site expectations of the policy. We encourage you to consider your personal circumstances and commute when evaluating if this work arrangement is a good fit for you.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion.

Publicis Sapient UK is a disability confident employer and is dedicated to fostering an inclusive and accessible work environment. We encourage individuals with disabilities and long-term conditions to apply for this position and we will provide adjustments where possible throughout the recruitment process. If you require any adjustments at any point in the process, please get in touch by email. We will work with you to explore and implement adjustments as possible. If you have questions regarding adjustments, please email us with the subject line Fixed to help.

Publicis Sapient fosters an inclusive environment through our inspirational business resource groups; to learn more please visit the diversity and inclusion section of our careers site.