Salesforce CRM & Customer Experience Architect

A leading luxury retail brand is seeking a Solutions Architect to design and lead the adoption of digital technologies enhancing customer experience. The role involves developing effective CRM solutions within the Salesforce ecosystem, requiring collaboration with senior leadership and technical teams to ensure seamless customer journeys. Ideal candidates should have deep expertise in Salesforce architecture and a proven ability in navigating complex technical challenges. The position is based in London and contributes to high-impact initiatives within the brand.