Salesforce Applications Administrator

Salesforce Application Administrator

Hybrid working - Leicester

An opportunity for an experienced Salesforce Administrator to lead the rollout, configuration, and ongoing management of Salesforce as a core business system. This role will drive digital enablement, support operational efficiency, and ensure Salesforce becomes a fully embedded, high-value platform across multiple teams.

Key Responsibilities

• Lead the deployment, configuration, and optimisation of Salesforce across the organisation.
• Set up objects, workflows, validation rules, permissions, and approval processes.
• Oversee data migration, data quality, and system integrity.
• Act as the primary administrator, ensuring stability, security, and day-to-day performance.
• Manage users, roles, and access in line with governance requirements.
• Handle change requests, troubleshoot issues, and maintain documentation.
• Work with stakeholders to understand needs and translate them into scalable Salesforce solutions.
• Provide training and support to drive adoption and data accuracy.
• Identify and deliver continuous improvements, automation, and efficiency gains.
• Support integrations with other business systems and develop meaningful dashboards and reports.
• Ensure all configurations and data practices meet compliance, GDPR, and security standards.

Candidate Profile Qualifications

• Salesforce Certified Administrator (essential).
• Additional certifications (e.g., Advanced Admin, Platform App Builder) welcomed.
• Degree or equivalent experience in Information Systems, Business, or similar.

Experience

• 3-5 years' experience deploying and managing Salesforce in a complex environment.
• Strong track record of delivering effective CRM solutions.
• Experience supporting sales, marketing, or customer lifecycle teams.
• Knowledge of integrations, automation tools, and data governance best practice.
• Experience in regulated or values-led environments (e.g., education, care, health) beneficial.