Salesforce & Certinia Administrator

Kubrick Group NA# Salesforce & Certinia AdministratorLondon, United KingdomShare this job with your network Job Description/ Summary The Role:This is a newly created role, we're hiring a Salesforce & Certinia Administrator to join our dynamic Platforms team. This is a pivotal role where you'll be the driving force behind the systems that underpin our growth - from Sales Cloud to Certinia ERP and PSA.You must have experience in architecting Certinia applications within the Salesforce ecosystem, this is a requirement for the role. Please highlight your experience in this area (on your CV) before applying.Responsibilities:Platforms Administration and Optimisation: Configure, maintain and enhance Salesforce and Certinia ERP and PSA to align with evolving business needsUser Support & Training: Provide effective support and training to users, ensuring they're confident and capable in using the platformsReporting & Insights: Build and deliver insightful dashboards and reports to support data-driven decision-making across the businessProcess Improvement: Collaborate with cross-functional teams to evaluate and enhance business processes through smart platform solutionsUpgrades & Releases: Stay informed on new features and updates, coordinating smooth rollouts and ensuring systems are always up to datePersonal Specification:Essential that you have Certinia experience - applicants without this background will not be consideredProven experience as a Salesforce & Certinia Administrator (ADM 201 certification is essential)Strong communicator, able to make the technical feel simpleProactive, curious and collaborative - you love solving problems and scaling systemsComfortable working directly with users to understand needs and deliver great experiencesWhat Kubrick offers:We are a fast moving and fast growth business which is doing something seriously innovative and valuable. We already have a very supportive, diverse and appreciative client base, giving us stable foundations enabling us to keep working to high standards as we continue to grow. We also offer:A competitive salary & bonusFriendly and collaborative working environmentAccess to upskilling opportunities and clear progression path25 days of annual leaveHighstreet discounts and Wellness Hub with confidential well-being and mental health supportCycle to work scheme & eye-care vouchersCentral London office space by Mansion House (EC4V) with a hybrid working environment (usually 2 days a week in the office)