Représentant commercial

Company Introduction Sales of the company Longines - famous for the elegance of its timepieces - is a member of the Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since , Longines enjoys an expertise steeped in tradition, elegance, and performance. With experience as Official Timekeeper of World Championships and as a partner of sports, Longines has lasting and durable links to the world of sport. Job Description We are looking for a Sales Associate for our Boutique in Zürich. - Provide exceptional customer service to all boutique clients. - Sell and promote all boutique products to end consumers. - Achieve all sales objectives and contribute to the boutique's overall success. In this role, your main tasks will be: Sales - Welcome all customers with a friendly attitude, offering a comprehensive and memorable experience. - Develop familiarity with the product range, both past and present, to provide customers with detailed information. - Maintain a thorough understanding of the brand's products and other related products. - Offer reliable information to customers regarding sales and customer service inquiries. - Assist in the arrangement of merchandise according to guidelines. - Contribute to achieving monthly, quarterly, and annual sales targets. - Provide exceptional customer service across all channels, including email, phone, and in-person interactions. Security - Assist in controlling stock shrinkage and losses through careful handling and actions within the boutique. - Adhere to policies and procedures, particularly regarding cash handling. - Maintain general awareness of product security and potential risks. - Follow company procedures for opening and closing the store. - Ensure proper handling of all deliveries. Cash Handling and Payment - Manage all transactions responsibly and securely. - Perform payment processing and handling currencies. - Ensure cash handling, credit card processing, and related tasks. Store Maintenance - Ensure the boutique always remains clean and presentable, including the sales floor and back office. - Maintain awareness of health and safety standards. - Ensure proper execution of visual merchandising. - Comply with company policies and briefings as instructed by supervisors. - Present yourself professionally to both customers and colleagues. - Handle clients with an understanding of their customs. Knowledge - Regularly participate in training sessions. - Take responsibility for proactively learning about new products and applying training effectively. - Provide customers with thorough product information. Experience - A CFC in sales with a few years of experience in luxury boutiques, ideally in a luxury retail setting. - A passion for luxury retail or an enthusiasm for luxury products. Required Skills - Strong sales and interpersonal skills. - Business acumen and customer-oriented mindset. - Ability to work both independently and as part of a team. - Excellent interpersonal skills. - Strong planning and organizational abilities. - Flexible with working hours. Languages Fluency in German and English is essential. Knowledge of other languages is an advantage. Work Location Zürich Contact Person Julie Heimann jid79265dfaen jit0417aen jpiy26aen