Sales Order Processing Administrator

Sales Order Processing Administrator

Location: Livingston
Job Type: Full-time / Temporary
Salary: £26,000 per annum

About the Role

We are currently seeking a highly organised and detail-oriented Sales Order Processing Administrator to join our team. This is a key role within the business, ensuring customer orders are processed accurately and efficiently, supporting both the sales team and overall business operations. The successful candidate will play an integral part in delivering excellent customer service while maintaining a high level of accuracy in order management.

Key Responsibilities

• Accurately input and process customer orders within internal systems
• Review orders for completeness, pricing accuracy, and delivery requirements
• Liaise with Sales, Logistics and Finance teams to ensure smooth order fulfilment
• Monitor order progress and proactively resolve any issues or discrepancies
• Maintain up-to-date customer records and order documentation
• Communicate with customers regarding order status, lead times, and queries
• Handle order amendments, cancellations and returns in line with company procedures
• Generate reports and support sales performance tracking where required

Skills & Experience Required

• Previous experience in a Sales Order Processing, Sales Support or Administrative role
• Strong attention to detail and high levels of accuracy
• Excellent organisational and time management skills
• Confident communication skills, both written and verbal
• Proficiency in Microsoft Office (especially Excel) and CRM/ERP systems
• Ability to work independently and as part of a team
• Problem solving mindset with a proactive approach

Benefits

• Employed directly with Office Angels, ensuring you're well looked after
• Access to discount vouchers with many high street brands
• Eye care vouchers and funding for glasses for VDU use
• Search for permanent work while you're on assignment and receive interview support
• Weekly pay
• Pension scheme option (with employer contributions)
• 28 days paid annual leave (based on a weekly accrual)
• Access to a confidential assistance programme for various personal issues
• Opportunities in sister businesses across many sectors and specialisms

We are an equal opportunities employer.