Sales Order Administrator

We are seeking a highly organised and detail-oriented Order Fulfilment Coordinator to manage customer orders from handover through to successful delivery. This role requires strong collaboration across multiple teams and a proactive approach to ensuring a seamless customer experience.

Key Responsibilities

• Take ownership of sales orders within SAP following order handover, managing the full order lifecycle to ensure on-time delivery
• Liaise with internal and external stakeholders including sourcing, procurement, repair vendors, warehouse, logistics, compliance, and finance to resolve issues and maintain smooth order progression
• Provide regular updates to stakeholders on order status, highlighting any risks or issues
• Support accurate financial reporting by tracking and updating pacing risks and opportunities
• Participate in daily operational meetings, identifying process improvement opportunities and driving efficiencies
• Ensure full compliance with company policies, local regulations, and relevant laws

Requirements

• Experience using CRM/ERP systems such as Salesforce and SAP (or similar)
• Background in a service, operations, or customer support environment
• Strong organisational and communication skills with a high level of attention to detail
• Ability to collaborate effectively across cross-functional teams
• Additional language skills are advantageous
• Proficiency in Microsoft Office tools, including Excel, Word, PowerPoint, and Outlook

If you thrive in a fast-paced environment and enjoy coordinating across teams to deliver excellent customer outcomes, we encourage you to apply to