Sales Office Assistant Manager

Here at Sealey, we are seeking to recruit aSales Office Assistant Manager to join ourteam based in Bury St Edmunds, Suffolk. You will join us on a permenent basis and in return, you will receive a competitive salaryplus benefits.

The Company

Would you like to work for one of the UK's leading hand, power tool, and equipment distributors? Established since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors.

Responsibilities as our Sales Office Assistant Manager will include:

• Managing the day-to-day operations of the Sales Office.
• Actively champion a proactive upselling environment by encouraging commercial awareness, coaching best-practice sales behaviours, and recognising individuals who consistently drive revenue growth.
• Support the department alongside the Supervisors and Sales Office Manager to ensure calls are answered within the agreed Service Level Agreement.
• Liaising between departments to resolve internal and customer issues.
• Ensure that each advisor has the training, skills, and equipment required for their specific tasks and that they work within the Company Guidelines.
• Ensuring that the team always portray a 'can do' positive attitude with colleagues and customers alike.
• Identify problems with products and actively ensure any relevant information is passed on through the QC system.

The hours of work are Monday to Friday, 9am to 5:30pm, with an unpaid one hour lunch. What we're looking for in our Sales Office Assistant Manager:

• Experience supervising or managing a team, ideally within a Call Centre or Sales environment
• The ability to motivate a team of Customer Service Advisors and Sales Administrators.
• Outstanding communication skills with the ability to communicate effectively at all levels, internally and externally.
• A sound working knowledge of Microsoft Office applications.
• The ability to work autonomously without direct supervision.

Benefits our Sales Office Assistant Manager will receive:

• Comprehensive training on our telephone and computer systems and business processes
• 22 days holiday rising to 25 days after qualifying period (pro-rata for part-time hours), plus Public Holidays
• Pension scheme
• Life assurance scheme
• Health cash plan
• Staff discount on Dellonda and Sealey products
• Free on-site parking

If you are interested in becoming aSales Office Assistant Manager and you feel your skill sets match the above criteria then click 'apply' now, we'd love to hear from you!