Sales Office Administrator

The Opportunity

Our client, a well-established and highly regarded distribution business based in North Belfast, is seeking a Sales Office Administrator to join their busy operations team.

This is an excellent opportunity for an experienced office professional who enjoys a varied role combining customer service, sales order processing, logistics coordination and general administration. The successful candidate will play a key role in ensuring the efficient day-to-day running of the office and delivery operation.

Key Responsibilities

• Respond to customer enquiries via telephone and email in a professional and timely manner.
• Process customer orders accurately and efficiently.
• Prepare despatch documentation and customer invoices.
• Complete weighbridge administration duties.
• Liaise with production and operational teams to ensure product availability and fulfil customer requirements.
• Coordinate and schedule vehicle deliveries for domestic and commercial customers.
• Arrange third-party haulage for wholesale deliveries throughout Ireland and the UK.
• Process customer payments, including cash and cheque transactions.
• Prepare daily banking lodgements and maintain accurate financial records.
• Update and maintain information on internal systems.
• Resolve customer queries and provide a high level of customer service.
• Complete daily, weekly and monthly administrative tasks, reports and checklists.
• Support the wider team with general office administration duties as required.

Essential Requirements

• A minimum of 2 years' experience within a busy office administration environment.
• Previous experience processing sales orders and coordinating deliveries or logistics.
• Strong IT skills, including Microsoft Outlook, Word and Excel.
• Excellent organisational skills with strong attention to detail.
• Ability to prioritise workload and work effectively to deadlines.
• Proactive and flexible approach to work.
• Strong communication and interpersonal skills.

Desirable Requirements

• Experience working within a distribution, logistics, transport, manufacturing or similar industry.
• Knowledge of accounting or order processing systems such as Sage, Perito or equivalent.
• Previous experience coordinating transport or delivery schedules.

What's on Offer

• Competitive salary of approximately £35,000 per annum.
• Full-time, permanent position.
• Established and supportive working environment.
• Diverse and fast-paced role with a broad range of responsibilities.
• Opportunity to develop your skills within a successful and growing business