Sales Manager - Odaios Foods

Sales Manager - Odaios Foods Reports to: Director - Sales, Marketing and Business Development Director Location: Dublin - Ireland Role Purpose

The Sales Manager is responsible for leading, developing, and supporting a team of seven sales professionals to deliver exceptional customer service, drive profitable growth, and uphold Odaios Foods' vision, mission, and values in every interaction. This role works closely with cross-functional colleagues to ensure the commercial success and operational excellence of the business.

Key Responsibilities Team Leadership & Daily Sales Management

• Lead build and manage a team starting with seven salespeople, providing daily guidance, support, and oversight of all customer account activity.
• Ensure the team maintains strong relationships with customers and manages accounts with professionalism, responsiveness, and a customer-centric focus.
• Monitor performance, resolve challenges, and maintain high standards of service delivery.

Relationship building

Build strong face to face relationships with management team, top 20% of customers and suppliers.

Continuous Sales Training & Development

• Deliver structured monthly sales training sessions covering:
• Product knowledge of key features and benefits across key partner brands
• Sales techniques, consultative selling, and value-based selling
• Industry trends and customer engagement best practices
• Foster a culture of continuous improvement, coaching, and high performance.

Product Range management

Part of cross disciplinary team driven by market trends, customer demand, size of prize, commercial scalability and logistics to select and launch new products as well as range management to delist underperforming lines.

Cross-Functional Collaboration

• Work collaboratively with HR, Marketing, Finance, Commercial, and Operations teams to ensure a seamless customer experience from order to delivery.
• Support cross-departmental planning and communication to maximise customer satisfaction and operational efficiency.
• Share customer insights and market feedback to support strategic decision-making.

KPI & Performance Management

• Develop and manage monthly and annual KPIs for the sales team, ensuring alignment with company strategy and director-level expectations.
• Monitor and optimise gross profit per delivery, ensuring the team focuses on profitable selling and efficient account management.
• Track key partner, supplier, and brand performance against agreed targets for both sales and margin, implementing corrective actions where needed.

Driving Vision, Mission & Values

• Demonstrate Odaios Foods' vision, mission, and values through daily leadership and decision-making.
• Inspire the sales team to uphold these principles in their dealings with customers, colleagues, and partners.
• Act as a cultural ambassador who fosters trust, accountability, and excellence.

Required Skills & Experience

• An ability to demonstrate strong leadership & people management skills essential with a proven ability to motivate and lead a high-performing sales team
• Strong commercial acumen, including understanding of margin management and KPI setting.
• Competency in all required IT enablers. e.g. Excel, Presentation software.
• Previous experience using e-commerce systems
• Excellent communication, coaching, and leadership skills.
• Ability to collaborate effectively with multiple internal departments.
• Experience and track record/expertise in premium food, customer experience, and relationship building as part of a team.
• Passionate interest in food and beverage.
• A valid driver's license.