Sales Executive

25 days holiday entitlement rising to 28 days after 5 plus years' service Holiday Purchase Scheme Company supported CSR Volunteer Day SAGE employee benefits portal 2 days for personal wellbeing Pension - Including option to join Salary Exchange for P Business Unit: Distribution - CIN Reporting to: Business Unit Manager Location/site: Telford Vetting requirements: No Company Overview

Centerprise International (Ci) was established in 1983 and has over 30 years of experience and expertise in providing innovative products and services. Our financial strength, and breadth and quality of services offered, together with our enviable record of success in supplying under many framework agreements and winning many government contracts makes Ci one of the leading ICT suppliers. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth. Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation. The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists. All employees have the opportunity learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first-hand how a thriving privately owned business operates.

Role Description

Working in the Ci North Sales team within the Ci Distribution arm of Centerprise International with the primary focus of new business generation to build a database of buying clients. New business wins provide a significant opportunity for Ci North and the Company as a whole, to develop business selling IT hardware, software and associated services Centerprise can provide. The Sales Executive will develop a good understanding of the business issues facing Reseller customers whilst also learning about the full set of capabilities provided by Ci North and the wider company.

The Sales Executive will be exposed to every element of the sales cycle, from telephone and face-to-face meetings with the client, to internal meetings, preparation of quotations and proposals, to reporting on all sales activities.

Key Objectives

• To sell and promote Ci Distribution products and services
• To meet/exceed sales targets
• To agree performance levels required to achieve targets
• To be professional as a representative of Ci Distribution
• Develop a database of buying customers
• Display effective time management

Responsibilities

• To make customers aware of the range of products and services Ci Distribution offers
• To inform and advise customers on resolving their IT requirements
• To follow up on leads
• To document and update KPI reports in the correct manner
• To update pipeline feedback in daily brief
• To submit and daily reports required on time
• To get referrals
• To identify and report own performance issues
• To ensure all of your customers are spoken to at least every four weeks
• To meet with customers and potential customers regularly
• To ensure the Business Manager is kept regularly informed of your activity
• To improve knowledge and skill set required to successfully carry out role
• To ensure that any hindrances to performing role are quickly resolved

Relationships

Reports in to the Business Manager • Integrate into the Ci North and wider Distribution team • Work alongside and communicate with all departments within Centerprise International, adhering to Company procedures.

As with all personnel within the business, the individual will also be required to show:

• A commitment to comply with the Company's Information Security Policy
• A commitment to promptly report any security weaknesses or incidents
• A commitment to adopt and maintain a Health and Safety culture within the Group

Collaborate & Influence

Makes an effort to connect with people outside the immediate team and has the ability to positively influence the way others think.

Conviction & Courage

Will take a stand and share a point of view, understanding he/she may not always be right.

Communication Skills

Effectively communicates his/her thoughts in a well organised and effective manner in order to get the desired message across.

Open Communication

Is professional and positive in interacting with others and is able to establish rapport quickly, treating others with courtesy and respect.

Drive for Results

Demonstrates a strong work ethic committed to seeing tasks through to completion, whilst taking responsibility for and taking pride in achieving successful results.

Innovation

Pushing himself/herself to think beyond the obvious, contributing new ideas to enhance our ways of working and ensure high quality deliverables.

Focus & Prioritisation

Develops measurable objectives, with management guidance, to focus and prioritise what's important, ensuring efficiency and effectiveness in the delivery of work/projects.

Experience and Skills Essential

• A passion to learn and develop in an IT sales environment
• Demonstrable sales skills, ideally formed by a proven track record in an IT Sales environment
• Excellent communication skills, both written and verbal, and a confident telephone manner
• Good time management and administrative/organisational skills
• New business canvassing and conversion into sales opportunities
• Ability to form relationships over the phone
• A passion to drive new business
• Competent in MS office, i.e. Word, Excel etc

Desirable

• In depth understanding of the IT marketplace
• Telephone sales experience
• SAP knowledge
• Understanding of the IT market and industry, including products and services relevant to Centerprise's business.

Company Profile

• Customer Centric - Ensure customer satisfaction is our number one priority
• Commitment - Be true to your work and go the extra mile to deliver on your promise
• Courage To Challenge - Have the strength to make a difference and don't be afraid to constructively challenge the status quo
• Succeed - Be innovative and do all that is reasonable to deliver a positive outcome
• Dedication - Giving your time and energy in the best interests of the Company

Education/Qualifications/Specific training

• Essential• GCSE or equivalent grades A - C in Math and English