Sales & Marketing Executive - Shredquarters Twyford

Sales & Marketing Executive - Shredquarters Twyford Job Details

Employment Status: Part Time

Location: Twyford, Reading

Salary: £15 per hour

Commission: Scheme to be discussed

Hours: 20 per weel

About the Role

Shredquarters Twyford is looking for an energetic and driven Sales & Marketing Executive to help grow our fitness community, drive membership sales, and elevate our social media presence.

This role is ideal for someone with 1-2 years of sales experience, a passion for fitness and marketing, and confidence in building relationships both online and in person. You'll play a key role in converting leads, engaging members, supporting community events, and helping grow the studio's brand presence across digital channels.

Key Responsibilities Sales & Member Experience

• Contact all new leads to convert enquiries into trials, memberships, and package sales.
• Call all new trial leads and book them into their first class.
• Welcome first-time visitors before their class and explain studio procedures to ensure an exceptional first experience.
• Follow up with first-time visitors after their class to gather feedback, gauge interest, and guide them through next steps.
• Respond to all member enquiries across email, WhatsApp, and social channels in a professional and timely manner.
• Work towards and exceed monthly sales KPIs and studio growth targets.

Marketing & Social Media

• Manage daily Instagram direct messages and social engagement tasks.
• Support the creation and execution of social media campaigns to increase brand awareness, lead generation, and member engagement.
• Assist with content creation including stories, reels, member highlights, and studio updates.
• Help promote studio offers, challenges, events, and community initiatives across digital platforms.
• Monitor social media trends and contribute fresh marketing ideas to grow the studio community.

Operations & Community

• Support day-to-day studio operations to ensure a high-quality member experience.
• Coordinate and assist with community events, member socials, and promotional activities throughout the year.
• Work closely with the Studio Manager and coaching team to maintain a positive, energetic studio culture.

Skills & Qualifications

• 1-2 years of sales experience required (fitness, retail, hospitality, or service industry preferred).
• Passion for fitness, health, and community-driven environments.
• Strong interest or experience in marketing and social media management.
• Excellent verbal and written communication skills.
• Confident using Instagram, WhatsApp, and digital communication platforms.
• Customer-focused with exceptional relationship-building skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• CRM experience preferred.

Flexible approach to working hours.

What We're Looking For

We're looking for someone who brings energy, positivity, and confidence into every interaction - someone who loves fitness, enjoys sales and marketing, and is excited to help build a thriving studio community both in-person and online.