Sales & Marketing Administrator, St Paul's Cathedral

• Contract: Part time, 14 hours per week

St Paul's Cathedral is seeking a Sales and Ticketing Administrator to join its Sales and Ticketing team.

The postholder will be responsible for ensuring the smooth operation of ticketing sales, group bookings, and customer service at St. Paul's Cathedral and ensuring visitors have a seamless experience when booking tickets. This will further include supporting the wider team in maximising visitor engagement and sales opportunities through scheduling tours.

This exciting administrative role involves liaising with internal and external stakeholders and maintaining excellent customer service and operational efficiency standards.

Key experience:

• Experience in sales or ticketing role, preferably in a heritage site, museum or cultural institution.
• Demonstrable experience in using CRM software or ticketing systems.
• Effective and clear communication skills, both written and verbal are essential.
• Excellent customer service skills are vital.
• Proven experience in handling customer enquiries and complaints effectively.
• Demonstrable numerical and analytical skills, and the ability to produce reports from ticketing software.
• Excellent attention to detail.

How to apply: click here to apply for this position.