Sales & Customer Support Coordinator

Sales and Customer Support Coordinator - Ballymena - Maternity Cover

Join a well-established Northern Ireland manufacturer and supplier, recognised for delivering high-quality products and exceptional customer service to customers across the UK and Ireland.

As their business continues to grow, they are seeking a Sales & Customer Care Coordinator to become a key part of the team. This is a varied and rewarding role where you'll support customers throughout their journey, from initial enquiry through to order fulfilment and delivery.

The Role:

• £Negotiable salary
• Monday to Friday
• Ongoing training and development opportunities
• Varied role with responsibility across customer service, sales and operations
• Opportunity to develop your skills within an established and growing business
• Maternity cover

Key Responsibilities:

• Managing customer enquiries via phone and email
• Processing sales orders and quotations
• Coordinating deliveries and customer collections
• Providing order updates and resolving customer queries
• Supporting credit control and payment administration
• Maintaining accurate records and internal systems
• Working closely with sales, warehouse and finance teams

About You:

• Previous experience in customer service, sales administration or order processing
• Strong organisational and communication skills
• Excellent attention to detail
• Good IT skills, including Microsoft Office
• Experience using CRM, ERP or order management systems
• A proactive and customer-focused approach

Riada Resourcing is an equal opportunities employer.