Sales Advisor

Join Our Culinary Team: Sales Advisor Position at ProCook Oxford Store

At ProCook, we are passionate about providing high-quality kitchenware that inspires culinary creativity. We are seeking enthusiastic and knowledgeable Sales Advisors to join our team across various locations. If you have a love for cooking and a desire to help customers find the perfect products, we want to hear from you!

As a Sales Advisor, you will be responsible for delivering exceptional customer service and helping our customers discover the best kitchen essentials to suit their culinary needs. You will play an integral role in maintaining the store's welcoming atmosphere and achieving sales targets.

We are recruiting for 2 x part-time roles - 12hrs/week and 11hrs/week

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and advice to help customers make informed purchasing decisions.
• Demonstrate effective selling techniques to drive sales performance.
• Maintain an organized and visually appealing sales floor, ensuring products are well-displayed.
• Process transactions accurately and handle customer queries or complaints efficiently.
• Collaborate with team members to achieve store sales goals and create a positive shopping experience.

What We Are Looking For:

• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Genuine interest in kitchenware, cooking, and baking.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Excellent teamwork skills and a proactive approach to problem-solving.
• Flexible availability, including weekends and holiday hours if required.

Why You'll Love Working at ProCook:

• Salary is £12.60 per hour.
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Quarterly Bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
• Learning & Development opportunities.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible.

About ProCook's Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let's create something extraordinary together!