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Sales Administrator
Posted 22 hours 6 minutes ago by HAYS
We're supporting a well-established industrial services business in Castleford with the confidential recruitment of a Sales Administrator for a
12-month maternity cover. This is a fantastic opportunity for someone with a strong background in sales administration, hire desk coordination, or
Logistics support to step into a dynamic and customer-focused role.
You'll be the regional point of contact for short-term rental customers, suppliers, and internal stakeholders. You'll manage the full rental enquiry process from start to finish, ensuring high levels of customer satisfaction and supporting the achievement of key business and financial performance targets.
Key Responsibilities:
- Act as the main contact for short-term rental customers and the internal sales team
- Build trusted relationships with customers and ensure all enquiries are handled efficiently
- Convert leads into orders through effective communication and follow-up
- Source, plan, and administer short-term hire requests in line with agreed processes.
- Coordinate with sales, workshops, asset teams, and transport to meet customer and business needs
- Manage off-hires, terminate agreements, and arrange timely equipment collection
- Handle supplier and customer invoice queries within rental control
- Maintain accurate records and ensure all admin tasks are completed promptly
- Resolve customer complaints in line with company procedures
- Support other duties as required by management
What We're Looking For:
- A customer-focused individual with strong administration and coordination skills
- Commercially aware and confident working with financial targets
- Able to work independently and as part of a team
- Excellent communicator, adaptable and responsive under pressure
- Strong planning, organisation, and prioritisation abilities
- IT literate - ideally with experience in SAP, Microsoft Word, and Excel
- Numerate, analytical, and structured in approach
- Self-motivated, reliable, and committed to continuous improvement
- Willing to develop a working knowledge of material handling equipment and applications
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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HAYS
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