Sales Account Manager

Job Title: Sales Account Manager

Location: Hybrid (Milton Keynes office and home-based)

Salary: Up to £70,000 per annum + bonus

Start Date: Immediate

Contract Type: Permanent

Our leading client is seeking a Sales and Account Manager to drive sales growth, manage client relationships, and ensure high levels of customer satisfaction.

Role responsibilities

• Identify and target potential new clients to expand the customer base. Target key specific market sectors and develop new business opportunities for the company and Third-Party solutions.
• Develop and execute strategic sales plans to achieve sales targets.
• Conduct market research to identify trends and opportunities in the industry.
• Build and maintain strong relationships with key clients to foster trust and loyalty creating confidence. Serve as the main point of contact for client inquiries and concerns.
• Coordinate with internal teams to ensure customer needs are met.
• Ensure that Salesforce is regularly updated and represents a true and accurate reflection of your sales pipeline, including sales dashboard.
• Provide input into quarterly internal and external newsletters and customer communication.
• Ensure that all trials have suitable trial agreements and success criteria in place before trial commencement.
• Ensure that maintenance contract renewal agreement negotiations, are in place at least 3 months ahead of contract expiry.
• Liaise with the finance department to manage any outstanding customer debt, and address queries in order to obtain payment, and liaise with sales admin team on this subject when required.
• Provide support to the sales team in respect to exhibitions. Support setup and organisation of events including attendance.
• Provide reports as requested by your line manager/key internal contacts.
• Maintain a good working knowledge of all products and solutions including all features and benefits.

Required skills and experience:

• Existing experience within the cash management/retail/banking sector. A minimum of 5 years' industry experience.
• Understanding and ability to use a personal computer, Microsoft Office, MS Teams, Salesforce.
• Proven experience in sales and/or account management roles.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Ability to work independently and collaboratively.