SaaS Platform Success Manager

Tecsa Group is seeking a Technical Account Manager to lead post-sales activities for our flagship platform within the Supplier & Retail collaboration team in Greater London. You will act as the first line of technical support for clients, help drive product adoption, and feed into product development and testing.

You will educate clients on new features, monitor usage, coordinate reviews with client teams, and document defects while coordinating with internal stakeholders to ensure high-quality