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SaaS Customer Success Manager - Growth & Retention
Posted 2 days 17 hours ago by Siteimprove
Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description
Siteimprove is seeking a Customer Success Manager to help customers succeed and grow with our platform in a fast-paced SaaS environment. You will manage a portfolio of customers, drive adoption, retention, and expansion through 1:1 engagement and scalable programs.
You will collaborate with Sales, Marketing, Services and Support to ensure a consistently excellent customer experience, using data, automation, and playbooks to deliver value at scale. Travel as needed.
Siteimprove
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