RQ - HOST Casework Officer

This period closes on Friday December at 12:45.

£30.23 umbrella per hour

Job Summary:

The Housing Hospital Discharge Coordinator is responsible for delivering high-quality housing options, advice, and assistance to patients in hospital settings. The role ensures safe and timely hospital discharge into suitable accommodation for Tower Hamlets residents, reducing delays and supporting health and social care outcomes.

Key responsibilities include:

• Working closely with hospital teams to facilitate discharge planning.
• Applying detailed knowledge of homelessness legislation, including the Homelessness Reduction Act 2018.
• Coordinating referrals to boroughs of residence and liaising with hospitals such as Royal London, Newham, Mile End, and others.
• Supporting patients who require housing or social care upon discharge.
• Reducing demand on hospitals and social care through effective housing solutions.

Main Duties and Responsibilities:

• Provide housing advice and options tailored to patient needs.
• Collaborate with multi-disciplinary teams across hospitals and housing services.
• Ensure compliance with statutory duties and council policies, including Customer Care, Equal Opportunities, Data Protection, and Health and Safety.
• Maintain accurate records and case management systems.
• Work proactively to prevent homelessness and secure sustainable housing solutions.

Essential Skills and Knowledge:

• In-depth understanding of homelessness legislation and housing sector.
• Ability to work in a fast-paced environment with competing priorities.
• Strong partnership working skills with internal and external stakeholders.
• Excellent communication and problem-solving abilities.

If you think this job role is for you, please send your CV to