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Room Attendant
Posted 6 days 14 hours ago by St. James's Hotel & Club - Housekeeping
Permanent
Full Time
Other
London, City Of Westminster, United Kingdom, NW1 4
Job Description
The Role 
As a Room Attendant, you will play a vital role in ensuring our guests enjoy a flawless and comfortable stay. You will be responsible for maintaining guest rooms and public areas to the highest luxury standards, reflecting our quality assurance standards.
Key Responsibilities- Clean and service guest rooms, suites, and bathrooms to 5-star standards
- Ensure all rooms are immaculately presented, including bed-making and replenishment of amenities
- Report maintenance issues promptly and accurately
- Handle guest belongings with care and integrity
- Follow health, safety, and hygiene procedures at all times
- Deliver discreet, courteous, and professional service when interacting with guests
- Maintain linen rooms and housekeeping trolleys in an organised manner
- 50% off from room and F&B outlets for friends and family
- Continuous training and development for all staff of all levels
- TFL monthly travel card for zone 1-2 paid after successful completion of probation
- Staff meals provided on shift
- Discretionary service charge
- Laundry service for all formal uniform
- Introduce a friend scheme
- Employee Assistance Programme
- Holiday entitlement for full time is 28 days per year, including public and bank holidays, increasing to 36 days, every two holiday years to a maximum of eight with long service anniversaries, pro rata for part-time staff.
If you are passionate about cleanliness, presentation, and delivering exceptional guest experiences, we would love to hear from you. Please submit your CV and a brief cover letter.
St. James's Hotel & Club - Housekeeping
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