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Room Attendant

Posted 6 days 14 hours ago by St. James's Hotel & Club - Housekeeping

Permanent
Full Time
Other
London, City Of Westminster, United Kingdom, NW1 4
Job Description
The Role

As a Room Attendant, you will play a vital role in ensuring our guests enjoy a flawless and comfortable stay. You will be responsible for maintaining guest rooms and public areas to the highest luxury standards, reflecting our quality assurance standards.

Key Responsibilities
  • Clean and service guest rooms, suites, and bathrooms to 5-star standards
  • Ensure all rooms are immaculately presented, including bed-making and replenishment of amenities
  • Report maintenance issues promptly and accurately
  • Handle guest belongings with care and integrity
  • Follow health, safety, and hygiene procedures at all times
  • Deliver discreet, courteous, and professional service when interacting with guests
  • Maintain linen rooms and housekeeping trolleys in an organised manner
What We Offer
  • 50% off from room and F&B outlets for friends and family
  • Continuous training and development for all staff of all levels
  • TFL monthly travel card for zone 1-2 paid after successful completion of probation
  • Staff meals provided on shift
  • Discretionary service charge
  • Laundry service for all formal uniform
  • Introduce a friend scheme
  • Employee Assistance Programme
  • Holiday entitlement for full time is 28 days per year, including public and bank holidays, increasing to 36 days, every two holiday years to a maximum of eight with long service anniversaries, pro rata for part-time staff.

If you are passionate about cleanliness, presentation, and delivering exceptional guest experiences, we would love to hear from you. Please submit your CV and a brief cover letter.

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