Risk Operations Analyst

At Ayvens, we provide full service leasing, flexible subscription services, fleet management services and multi mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals.

Customer Due Diligence Analyst

We're looking for a Customer Due Diligence Analyst to join our Risk Operations team, based at our Lyde Green, Bristol (BS16 7LB) office. You'll be responsible for assessing applications, managing due diligence activity and supporting effective risk management.

Responsibilities

• Perform KYC and Due Diligence on new customer onboardings and periodic and event based reviews for regulated and non regulated customer types.
• Conduct PEP, sanctions, and adverse media screening using industry recognised tools.
• Request and analyse customer documentation, including structured data and financial statements, to evaluate the risks associated and issue an onboarding risk rating.
• Produce a robust audit trail on all parts of application decisions ensuring outcomes are compliant with onboarding policies and procedures.
• Deliver operational effectiveness by achieving productivity and quality targets and key business objectives.
• Communicate with internal and external customers to resolve KYC/CDD queries timely.
• Coordinate with the Senior Risk Operations Analyst for workflow prioritisation and escalates issues in a timely manner to achieve agreed service level agreements.

Skills & Experience

• Strong experience in KYC/C-DD, including complex client structure knowledge gained in a financial services organisation.
• Ability to interpret financial documents with proven ability to analyse and record ownership and control structures correctly.
• Technical proficiency of data utilisation, dissemination and decisioning to risk assess accurately.
• Strong analytical and investigative skills with high attention to detail in documenting findings.
• Confident communicator, capable of interacting with internal stakeholders and external customers to resolve queries.
• Ability to work efficiently in a high volume, fast paced environment while maintaining high quality standards.

Diversity & Inclusion

Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn't exactly align, we would encourage you to apply regardless!

What We Offer Rewards & Financial Benefits

• Salary: £28,000-£32,000 per annum, depending on skills and experience
• Competitive pension scheme
• Annual salary review and bonus scheme
• Give As You Earn (GAYE) scheme
• Employee referral scheme (£1,000)
• Retail discounts programme
• GymFlex membership options
• Cycle to Work scheme

Health & Wellbeing

• Life Assurance
• Health assessment options
• Travel insurance
• Dental insurance
• Critical illness cover
• Personal accident insurance

Time Off & Work Life Balance

• 25 days' annual leave + an additional Celebration Day
• 37.5 hour week, Monday to Friday, no weekends
• Holiday buy & sell scheme
• Volunteer days
• Time allocated for personal development
• Study support (where applicable)

Workplace & On Site Facilities

• Free parking, EV charging points, Bike storage & shower facilities
• Complimentary breakfast
• Staff and social events