Risk Intelligence Services Lead - Incident & CSI

London Stock Exchange Group (LSEG) is seeking a Service Manager within Refinitiv's Technology Operations. The role focuses on end-to-end service ownership, incident resolution, and continuous service improvement to meet agreed levels.

You will lead in a matrix environment with senior stakeholders, driving proactive mobilisation of resources and ensuring a strong customer experience. The ideal candidate has 2-5 years in technology, with exposure to trading, analytics, risk, and data services;