Risk & Controls Analyst (Data)

We're on a mission to make money work for everyone.

We're waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We're not about selling products - we want to solve problems and change lives through Monzo ️

We're looking for aRisk and Control Analyst with a passion for transforming data into insights, and streamlining processes.

This role sits within our Risk & Controls Discipline (RCD) and is part of a specific team called the 'RCD Enablement Team'.

More about the team

The RCD Enablement Team provides essential support to Monzo's first line of defence, empowering business teams and Risk Partners with the tools and guidance they need to effectively manage risk.This team is responsible for coordinating key processes like control testing, RCSA, facilitating risk committee reporting, and delivering accurate insights for risk, control, and issue management. This work ensures the business can proactively manage risk and meet its regulatory obligations, including those for Consumer Duty.

In this team you'll help us keep things simple and secure, making our processes run like clockwork - whether it's starting from scratch, or making our existing systems even better!

You'll be a wizard with Google Sheets or Excel, developing and looking after templates, automations, and even Apps Script for generating documents. These solutions are vital for capturing and bringing our data together, cutting down on manual work and making sure we can generate key reports quickly and consistently.

• Managing the data in our risk and control systems - Overseeing the administration of these fields, owning the processes around them, and reporting data quality issues to the relevant teams so they can be fixed quickly.
• Designing, building, and maintaining streamlined solutions using third-party software like Airtable for centralising our information, and Slack integrations to smooth out our team workflows.
• Preparing important reports for regulators, our Board, and various Committees. Your knack for detail and accuracy will ensure these high-stakes documents are spot-on, reflecting our risk and control environment precisely when it matters most.
• Running key routine processes, like our annual refreshes of our Conduct Dashboard, and making sure all our stakeholder forms are up-to-date. These might sound like small tasks, but they're super important for keeping everything compliant and ensuring our colleagues have the most current information.
• Collaborating with data teams across Monzo to develop awesome data assets and metrics. This could involve defining requirements for Dashboards, creating centralised reporting, digging into Risk Appetite metrics, or performing in-depth dashboard analysis.
• Ensuring any reporting and automations you're responsible for runs like clockwork and guidance on how to use these tools and processes is up to date.
• Designing brilliant ways to automate your work and leverage technology to ensure we scale with the business.

We'd love to hear from you if you have

• Previous experience of risk and control reporting and risk data management - you know what good looks like and you're confident you can bring that to Monzo!
• Experience with data analysis tools such as SQL, Python, R, and visualisation tools like Looker.
• Previous experience using Airtable or similar tools (advantageous).
• A passion for data and a sharp eye for detail
• Amazing Excel or Google Sheets skills including VBA or Apps Script.
• Experience in automating or enhancing recurring processes by leveraging technology
• Data skills - spotting trends, pulling out actionable insights and capable of producing high quality reporting output for Board, Executive and Regulatory audiences
• An open mind, an appreciation for transparency, and the ability to think outside the box.

What's in it for you

This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

The application journey has 4 key steps

• Short call with a Monzo Recruiter
• Short call with the Hiring Manager
• Data focused Task (to be completed at home)
• Interview Loop (2 x 45 mins)

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You'll hear from us throughout the application process, but if you've got any questions, please reach out to . You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out.

If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. We'll be sure to communicate this with you and keep you updated.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

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