RF-2601-62 - Food Service Assistant

Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.

We are currently recruiting for a Food Service Assistant to join our team based at our site Newbridge College Banbridge. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• Monday - Friday
• 10:30am - 2:30pm
• 20 hours per week

Rewards

• 20 days annual leave
• Company pension scheme
• Employee assistance programme to support your health & wellbeing
• Financial education / financial wellbeing advisory service
• Company events

The Role

• Assist in the preparation, service and sale of all food and beverages for the unit
• Prepare service counter (including placing food and beverages in appropriate containers and ensuring correct utensils are available)
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time and to a consistently high standard
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
• Carry out cooking duties if necessary
• Ensure kitchen and service areas are always clean and tidy and assist with waste removal
• Clear and wash dishes in the dining area as required
• Be responsible for cash handling duties under your control
• Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas
• Report defective equipment/utensils/work and floor surfaces or any other health and safety issues

The Person

• Make customers aware of current offers and upsell additional products where possible
• Ensure all customer suggestions, comments or complaints are reported to the line manager
• Ensure all customers are served in a quick and efficient manner
• Ensure all clothing, including footwear and personal hygiene, is of the highest standards in accordance with company guidelines at all times

Essential Criteria

• Demonstrable passion for providing good customer service
• Excellent communication skills

Desirable Criteria

• Workable knowledge of HACCP regulations
• Basic food hygiene certificate

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.