Retention Leader: Cut Churn with Data-Driven Strategy

A leading water solutions company is seeking a Head of Customer Retention in Wolverhampton. This pivotal role involves spearheading the customer retention strategy, reducing churn rates, and developing impactful playbooks. Candidates should have demonstrated experience in leading teams focused on customer success and a strong operational leadership background. The ideal applicant will leverage data to enhance customer outcomes and drive effective change within the organization. Competitive benefits package offered.