Retention Leader: Cut Churn with Data-Driven Strategy

A leading global water solutions provider is looking for a Head of Customer Retention in Wolverhampton. The role involves spearheading customer retention strategies, tackling churn, and overseeing a team dedicated to enhancing customer experiences. Ideal candidates will demonstrate significant operational leadership experience alongside a proven track record in analyzing churn to implement effective retention strategies. Benefits include competitive incentives, development opportunities, and a supportive workplace culture.