Retail Team Manager M&S Food

Retail Team Manager M&S Food £30,022 salary eq

HM Stanley is a licensed operator of M&S Food, and as a locally owned company, we have big ambitions for ourselves and our employees. We are opening our second M&S Food store, and are looking for an experienced leader ready to make it a success. The ideal candidate will have a proven track record of leading a team in a similar environment.

As a leader of our retail business, you'll do more than just oversee daily operations. You'll support the growth & profitability of your store, role model great customer service and develop great talent and capability within your team.

• To drive a selling culture within your team
• Consistently raise performance and capability of the team to support developing internal talent
• To utilise and exploit data to support operational decisions, and manage the KPIs
• Implement a continuous improvement mentality within your team.
• To always energise your team to deliver first-class customer service within a fast-paced environment
• Takes ownership and accountability for the success of the team

Experience:

• Previous experience in a leadership or supervisory role is required
• Strong communication skills, both verbal and written
• Ability to effectively manage time, prioritise tasks, and meet deadlines
• Excellent problem-solving skills and ability to make sound decisions
• Knowledge of industry best practices and trends

We can offer full or part-time positions

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organisation.

HM Stanley are a licensed operator of M&S Food, and as a locally owned company, we have big ambitions for ourselves and our employees. We are looking for experienced and enthusiastic retail customer assistants to join our team, ready to make it a success.

Pay: £12.80 per hour

Responsibilities:

• Provide excellent customer service to all retail customers
• Assist customers with product inquiries, purchases, and returns
• Maintain a clean and organized store environment
• Operate cash register and handle financial transactions accurately
• Utilize time management skills to prioritize tasks effectively
• Upsell products and services to maximize sales opportunities

Experience:

• Strong organizational skills with attention to detail
• Basic math skills for cash handling and inventory management

Job Types: Full-time/Part-Time, Permanent

Expected hours: No more than 32hrs per week

• Additional leave
• Company pension