Retail Team Leader - Frontline Ops & Service

Marks & Spencer Plc is seeking a Team Manager for its Cafe & Ops in Burton upon Trent. This role focuses on leading from the shop floor and reshaping customer experience. You will inspire a motivated team, drive strong commercial results, and create a culture of support and growth.

The ideal candidate will excel in a fast-paced retail environment, demonstrating strong leadership and commercial skills. Join M&S to shape the future of customer service and operational excellence.