Retail Team Leader - Dagenham

ITS are one of the largest independent power & hand tool suppliers in the UK with a hugely successful on-line presence, and retail operation with ambitious plans for future growth and development. Our company prides itself on its strong work ethic, friendly and sociable atmosphere with a management structure who are supportive and keen to encourage internal progression.

Retail Sales Team Leader New Dagenham Store

We currently have fantastic opportunities for an experienced Team Leader who feel ready to take the next step to develop their career, as part of the team within our NEW ITS Trade counter and Showroom which is open in Dagenham.

The Role

To support both the Branch and Assistant Branch Manager in the everyday running of the Trade Counter.

To ensure day day tasks are completed. To be that buddy and escalation point for all Retail Sales Assistants within the store whether that be training or complaint handling.

Maximising sales opportunities through on going training, high standards of merchandising and great stock control procedures.

We are looking for experienced Team Leaders who have:

• Experience in managing and motivating a team.
• The ability to work as a valuable team leader actively supporting others and having a flexible can do attitude.
• Exceptional Customer Service skills
• Teamwork skills and a desire to help others
• Experience within a customer facing environment
• A knowledge of power tools and DIY products
• A keen interest in the products that we sell.
• Motivated and able to use initiative
• A pleasant, helpful and optimistic outlook
• Able to work in a busy fast paced environment
• Confidence in going the extra mile.

Pay rate

£13.99 per hour.

We have a Full time position available working shifts between the hours of 6.45am-8pm across 7 days a week.

If you think you have the drive and passion to excel in this role and have the appropriate skills and experience we would love to hear from you.

ITS offer a range of benefits including

• 28 days holiday (inclusive of Bank holidays) which increases with length of service up to 33 days

DC One, Edinburgh Way Harlow Essex CM20 2BN United Kingdom