Retail Team Leader - Customer Experience & Store Ops

John Lewis plc is seeking a Team Leader for a Waitrose shop in Esher to lead frontline colleagues and ensure high standards of customer service. You will support the management team, help drive commercial performance, and coordinate with various shop areas to fulfil customer orders and maintain stock availability.

The role requires effective leadership, strong retail acumen, and a proactive approach to improving the customer experience while ensuring safety and compliance.