Retail Supervisor

Overview

Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You'll be a vital part of the team, getting stuck in and leading by example. Whether you're front of house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us!

Responsibilities

• Be a vital part of the team, helping customers or supporting operations in the warehouse while maintaining high standards.
• Lead by example and contribute to a positive, safety-conscious work environment.
• Support customers with product knowledge and service excellence.

Benefits & Development

• Cycle to Work: Enjoy savings of up to % on bikes and accessories through the Cycle to Work Scheme.
• High Street Shopping Discounts: Save money at Screwfix, B&Q, and other major retailers.
• Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
• Health & Wellbeing: 20% off a Nuffield Gym membership, starting with a Health MOT and a free 7 day pass. Dental care and other health services are available.
• Long Service Awards: Extra pay and bonus holiday days to celebrate milestones.
• Pension: Choose your contribution amount and receive up to 14% match per month.
• Life Cover: Death in Service payment if you opt into the pension scheme (up to four times annual salary).
• Retail Trust: Free wellbeing resources, including a confidential counselling service.
• Screwfix and B&Q Discounts: 20% off all products at both stores.
• Mind Training: Support and tools to look after your mental health.
• Screwfix Community: Stay in touch with colleagues and access resources across locations.
• Self Development: Access training and learning resources to grow job-related skills or explore new hobbies.
• Enhanced Family Leave: Inclusive leave policy with competitive pay, exceeding statutory requirements.
• Training Programmes: Practical and online learning to develop new skills and careers.
• First Steps to Management: A 16-week programme for Service Assistants aiming for a Trade Counter Supervisor role.
• Power Up to Trade+: A month programme offering a Trade Supplier Apprenticeship at Level 2, leading to a Trade+ Sales Supervisor position.
• Trade Up to Branch Manager: A 15-month programme leading to a Level 4 Retail Manager Apprenticeship.
• Learning for Life: Opportunities to develop wider life skills and support skills for colleagues and families.
• Be Yourself at Screwfix: We celebrate diversity and inclusion with an Employee Inclusion Network to share ideas and learn about allyship.