Retail Supervisor (12 hrs)

Job Reference

-037770

Location

The Glassworks, SU 3, Cheapside, Barnsley, S70 1GW

Start Date

Immediately

Employment Type

Full time/Part time: 12 hour contracts available

Purpose

Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join the team in our Barnsley store. You will be offered a competitive hourly rate of up to £13.91 per hour plus non contractual hourly sales commission. At Deichmann, Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to customers. This is a part time, permanent position and you will be contracted to work 12 hours per week.

Ideal Candidate

Energy, drive and passion to work in a fast paced, customer facing retail environment. Positive attitude towards providing exceptional customer service, ability to lead a team, stamina to work on a fast paced shop floor and the capacity to work calmly under pressure. Previous retail experience and ideally prior supervisory experience.

Key Activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open and close the store, including cashing up and completing associated administrative duties.
• Offer excellent levels of customer service and maintain strong product knowledge.
• Lead by example, recommending and promoting complementary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPIs.
• Support team members as required.
• Ensure the store is correctly merchandised, product displays are refreshed and inviting to customers.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal Characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• Commitment to work 12 hours per week and flexibility to work any day (Monday Sunday).

Salary and Pay

Up to £13.91 per hour plus non contractual hourly sales commission.