Retail Store Manager

Overview

We are currently recruiting for an experienced Retail Manager in our Naas, Co.Kildare store. The successful candidate must have at least 1 year management experience from a big box retail environment, be fully flexible, enjoy a fast-paced environment, be good with people, and be passionate about retail.

Responsibilities and Duties

• Provide Training and Development to all members of your team within the store
• Actively manage employee performance and probation reviews through the relevant procedures
• Ensure new and existing plans, procedures and updates have been communicated efficiently to all members of the store team
• Lead by example and be a role model, always display exemplary leadership behaviour
• Deliver an exceptional customer focused store experience by leading the team to a customer focused approach
• Ensure yourself and the team have up to date product knowledge, achieving customer loyalty and building the reputation of the brand
• Organise workflow, ensuring the team understand their roster, duties and delegated tasks
• Visually ensuring the store always looks great with a keen eye for detail for merchandising and standards
• Monitor employee productivity and provide constructive feedback and coaching
• Flexibility, willing to take on additional tasks and assist in the execution of new projects
• Maintain a professional positive 'can do' attitude at all times
• Overall responsibility for store performance, ensure sales targets are met and all KPIs are meeting expectations
• Ability to learn a variety of job descriptions
• Professionally deal with any complaints/requests from customers to maintain the store's reputation
• Oversee in store promotional/seasonal displays
• Maintain strict levels of confidentiality with regards the business and its employees
• Follow and implement all Company Policies and Procedures to help drive the business
• Follow and carry out Store Cash Management and back office processes
• Ensure store Security and Health & Safety procedures are followed and implemented at all times
• Any other duties that may be assigned to you by the manager

Key Skills/Experience Required

• Excellent organisational, leadership and planning skills
• Hands-on manager who can lead from the shop floor
• Act as an inspiration to your team and lead by example
• Excellent interpersonal, motivational and communication skills to effectively work with the team
• The ability to communicate clearly and effectively - both verbally and written
• A good level of computer literacy
• Must be goal orientated with a passion for sales and customers service
• Proven experience 3 years minimum in management or relevant role
• Excellent customer service skills
• Ability to problem solve and prioritise and put in practice effective time management skills
• Lead the team and ensure all tasks are completed to a high standard
• Adhere and implement all company policies and procedures
• Commercial awareness
• Flexible to support our busiest times, which can include weekdays, evenings, weekend work and public holidays
• Ideal candidate will be Hard Working, Enthusiastic and Ambitious

Perks & Benefits

• Staff discount
• Flexible and varied working hours
• Cycle to work scheme
• Career Progression opportunities
• Education opportunities
• Incentive Scheme to further reward amazing performance
• Seasonal Parties
• Training & Development
• A friendly culture built on teamwork and respect
• 20 days holidays plus Bank Holidays
• Complimentary On-Site Parking