Retail Service Manager - Betting Shop

Entain is hiring for a Retail Customer Service Manager to join the Ladbrokes & Coral betting shops. You will deliver top customer service, drive standards daily, and report to the Shop Manager as part of the Shop team serving customers and building relationships to encourage repeat business.

The role involves taking bets, handling cash, demonstrating products, resolving customer inquiries with empathy, and meeting defined targets while maintaining shop standards and opening/closing duties.