Retail Operations Lead IT - Denmark - 6+ months

For a global retail client based in Denmark and the upcoming project in 2026. I am looking for a leader in Retail IT Operations. This role is all about ensuring smooth store technology, strong service delivery, and driving operational excellence across regions.

What you'll do:

• Lead IT operations for retail environments (fashion, food & beverage preferred)
• Oversee POS systems, payment platforms, and store connectivity projects
• Manage service delivery, incident resolution, and SLA/KPI performance
• Coordinate store openings and technology rollouts
• Drive process improvements and global transformation initiatives

What we're looking for:

• Proven leadership in retail IT operations (multi-store environments)
• Familiarity with Microsoft D365 POS, Adyen, and Cisco Meraki
• Strong operational focus - not coding, but understanding systems
• Vendor and stakeholder management experience
• Ability to lead teams across regions (EMEA/global)

Location: Denmark

You'll play a key role in shaping retail technology operations and delivering a seamless customer experience across global markets.
If you're interested apply directly

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