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Retail Operations & Process Improvement Lead

Posted 7 days 18 hours ago by Selfridges

Permanent

Full Time

Other

London, United Kingdom

Job Description

Selfridges in London is seeking a Central Operations Manager to drive operational improvement projects across our 4 stores, enhancing customer and colleague experiences.

You will lead process design with stakeholder input, manage post-launch support, and use strong PowerPoint storytelling to convey the business case to senior audiences. The role blends analytical rigor with deep retail knowledge to simplify ways of working.

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