Retail Night Hatch Attendant N20 Mallow Plaza

Retail Night Hatch Attendant N20 Mallow Plaza

The Mallow N20 Plaza are currently recruiting for a Night Hatch Attendant to join their team.

Role Overview

The successful candidate will support the Retail & Forecourt Manager in overseeing site operations during night hours while delivering excellent customer service through the night hatch facility.

Please note: This role operates on a night shift schedule from 11:00 PM to 7:00 AM and requires full flexibility for overnight work.

Key Responsibilities

• Ensure the night hatch is attended at all times.
• Provide excellent and consistent customer service.
• Carry out cleaning and maintenance duties, including coffee machine servicing and general housekeeping.
• Restock products and maintain store presentation during quieter periods.
• Communicate operational updates and unresolved issues to daytime staff during handover.
• Support the induction and training of new night staff when required.
• Identify and report potential health and safety hazards.
• Assist in minimising stock loss, wastage, and damages while following company procedures.
• Ensure stock rotation and availability of in-date products.
• Communicate customer feedback and suggestions to management to help improve service standards.

Please note that the shop is closed to the public overnight; limited services will be provided through the night hatch only.

Only candidates currently residing in Ireland with the correct permissions to work will be considered.