Retail Experience Manager - High-End Shop & Online

Japan House London Limited is hiring a Retail Duty Manager responsible for managing retail operations, ensuring exceptional customer service, and leading the Retail Experience team. The role includes managing staff schedules, handling customer inquiries, and ensuring a safe and compliant environment. Candidates should have over 3 years in a similar role and a degree. A good understanding of Japanese culture is advantageous. The position offers the chance to work in a unique environment that promotes Japanese culture through retail.