Retail Development Manager

Help grow our retail operation and support animal welfare across Derbyshire

RSPCA Derby is looking for an experienced and motivated Retail Development Manager to lead and develop our charity retail operation.

This is a senior, hands on leadership role with responsibility for driving income, supporting shop teams and volunteers, and shaping the future of our retail portfolio.

About the role

As Retail Development Manager, you will:

Lead and develop a network of charity shops and retail teams

Drive income growth across physical shops, online sales and gift aid

Ensure high standards of customer service, compliance and financial control

Manage retail performance, budgets and reporting

Identify and develop new retail opportunities to support our strategic ambitions

Play a key role in supporting animal welfare through sustainable income generation

Hours: 30 - 37.5 per week (by agreement)

Who we're looking for

We're looking for someone who:

Has significant experience in retail management, ideally across multiple sites

Is a strong, inclusive leader with experience managing and developing staff and volunteers

Has a proven track record of meeting financial and commercial targets

Is organised, resilient and comfortable managing competing priorities

Shares our commitment to animal welfare and our values

Is confident working with data, budgets and performance reporting

Experience in charity retail is desirable but not essential - we welcome applicants with strong commercial retail experience who want to make a difference.

Make a real impact supporting local animal welfare

Lead a values driven retail operation with room to innovate and grow

Work with committed staff, volunteers and supporters

Be part of a respected local charity making a difference every day

Please read the job description and person specification linked above before applying.

To apply, please send your full CV and a covering letter explaining how your skills and experience meet the requirements of the role to:

We look forward to receiving your application. We may not be able to respond to each application received but we will be in touch if we wish to invite you for an interview.

To apply, please see the details in the job description above.
We look forward to receiving your application. We may not be able to respond to each application received but we will be in touch if we wish to invite you for an interview.